kera jitu Privacy Policy

This page describes what we collect when you use kera jitu and how we keep that data protected. We at kera jitu collect personal information—your name, email, phone number, identity documents, and payment details—only to operate our platform, process your deposits and withdrawals, and comply with anti-fraud and anti-money-laundering regulations.

Our kera jitu platform stores your data on secure servers using industry-standard encryption. We do not sell your personal information to third parties. We share data only with payment processors, identity verification providers, and legal authorities when required by law. Our kera jitu privacy practices apply to all users across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions.

We at kera jitu are committed to transparency. This policy explains what data we collect, how we use it, who has access, how long we keep it, and what rights you have. If you have questions about our kera jitu privacy practices, contact our support team via live chat, email, or phone.

What Data We Collect on kera jitu

We at kera jitu collect data in several categories. First, account information: your full name, email address, phone number, date of birth, and residential address. Second, identity documents: when you request a withdrawal or reach a deposit threshold, we ask you to upload a photo of your ID (KTP, passport, or driver's licence) and a selfie. Third, payment information: when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we record the transaction details, amount, and timestamp. Fourth, gameplay data: we log your bets, wins, losses, and game history on our kera jitu platform.

We at kera jitu also collect technical data: your IP address, device type, browser version, and operating system. This helps us detect fraud, prevent account takeovers, and troubleshoot technical issues. We use cookies and similar tracking technologies to remember your login status and preferences. Our kera jitu cookies do not track you across other websites; they are used only on our platform.

How We Use Your Data on kera jitu

We at kera jitu use your data for several purposes. We verify your identity to comply with Know Your Customer (KYC) regulations and prevent fraud. We process your deposits and withdrawals using your payment information. We calculate your weekly cashback and tier status based on your gameplay history. We respond to your support requests using your contact details. We detect suspicious activity—for example, multiple login attempts from different countries—to protect your account.

We at kera jitu may also use your data to send you account notifications (deposit confirmation, withdrawal status, tier upgrade) and promotional emails about seasonal events on our kera jitu platform (Liga 1 matches, Piala AFF tournaments, Idul Fitri promotions). You can opt out of promotional emails at any time via your account settings or by clicking the unsubscribe link in our emails.

Third Parties and Data Sharing on kera jitu

We at kera jitu share your data with third-party service providers only when necessary. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment details to process deposits and withdrawals. Our identity verification partner receives your ID photo and selfie to confirm your identity. Our anti-fraud provider receives your IP address and device data to detect suspicious activity. These third parties are contractually bound to keep your data confidential and use it only for the purposes we specify.

We at kera jitu may disclose your data to legal authorities if required by law—for example, if a court orders us to provide account information or if we detect money laundering activity. We do not voluntarily share your data with law enforcement; we comply only with valid legal requests. Our kera jitu legal team reviews all requests to ensure they are legitimate before we release any information.

We at kera jitu believe your privacy is fundamental. We collect only what we need, protect it with encryption, and share it only when required by law or necessary to operate our platform.

Data Security and Retention on kera jitu

We at kera jitu use TLS 1.2+ encryption to protect all data transmitted between your device and our servers. Your password is hashed using industry-standard algorithms; we do not store your password in plain text. Your payment information is encrypted at rest on our secure servers. Our kera jitu infrastructure includes redundant backups and disaster recovery procedures, so if a system fails, your data is preserved and restored automatically.

We at kera jitu retain your data for as long as your account is active, plus a retention period after account closure. Account information is kept for 7 years to comply with anti-money-laundering regulations. Payment transaction records are kept for 5 years. Gameplay history is kept for 3 years. Identity documents (ID photos, selfies) are kept for 5 years. After these periods, we securely delete your data. If you request account closure, we begin the deletion process immediately, though some data may be retained longer if required by law.

Your Rights on kera jitu

We at kera jitu recognize your rights to your personal data. You have the right to access: you can request a download of all data we hold about you. You have the right to correction: if your name, email, or address is incorrect, you can update it in your account settings or contact our support team. You have the right to deletion: you can request account closure and data deletion, subject to legal retention requirements. You have the right to data portability: you can request that we provide your data in a portable format.

To exercise any of these rights, contact our kera jitu support team via live chat, email, or phone. We will respond within 10 business days. If you believe we have violated your privacy rights, you can lodge a complaint with your local data protection authority.

Cookies and Tracking on kera jitu

We at kera jitu use cookies to enhance your experience on our platform. Session cookies remember your login status so you do not have to re-enter your credentials every time you navigate between pages. Preference cookies remember your language choice and game preferences. Analytics cookies help us understand how users interact with our kera jitu platform—for example, which games are most popular, which payment methods are used most frequently, and where users encountertechnical issues. We do not use cookies to track you across other websites; our kera jitu cookies are first-party only.

Most browsers allow you to control cookies via settings. You can disable cookies, but this may affect your kera jitu experience—for example, you may need to log in more frequently. We at kera jitu do not use third-party tracking pixels or cross-site tracking. Our analytics provider may be located outside your jurisdiction, but data is anonymized and aggregated before transfer.

Data Location and International Transfer on kera jitu

Our kera jitu servers may be located outside your jurisdiction. When you use our platform, your data may be transferred to and stored in countries with different data protection laws. By using kera jitu, you consent to this international transfer. We at kera jitu take steps to ensure that data protection standards are maintained even when data is transferred internationally. Our third-party processors are contractually bound to apply the same security standards we use.

We at kera jitu comply with applicable data protection laws in jurisdictions where we operate. If you are in a jurisdiction with strict data protection requirements, we implement additional safeguards to meet those standards. If you have concerns about international data transfer, contact our support team to discuss your options.

Children and Minors on kera jitu

We at kera jitu do not knowingly collect data from children under eighteen years of age. Our platform is available only to adults. If we discover that a minor has opened a kera jitu account, we will close the account immediately and delete all associated data. If you believe a minor has accessed kera jitu, contact our support team urgently.

Policy Updates and Contact Information on kera jitu

We at kera jitu may update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or by posting a notice on our kera jitu homepage. Your continued use of our platform after such notice constitutes acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your data.

If you have questions about our kera jitu privacy practices, data requests, or concerns about how we handle your information, contact our multilingual support team. We are available 24/7 via live chat, email, or phone. Our kera jitu team will respond within 2–4 business hours. We take all privacy inquiries seriously and are committed to resolving your concerns promptly and fairly. Thank you for trusting kera jitu with your data.